Introduction :

* What is Six Sigma? Input/Output (X and Y) Relationship 

* Six Sigma and Lean Enterprise 

* Defects Per Million Opportunities Metric (DPMO) 

* Success Stories 

* Six Sigma History 

* D-M-A-I-C Process 

* Thought Process Mapping 

* Six Sigma Organizational Structure 

* Role of the Black Belt 

* Exercises and Quiz 

Define :

* Process Thinking 

* Process Mapping 

* Value Stream Mapping (Takt Time, Line Balancing) 

* Pareto Chart 

* Project Selection 

* Project Charter 
				

Measure :

* Variable and Attribute Data 

* Sampling Plan 

* Trend Chart 

* Histograms 

Analyze :

* Cause and Effect Diagrams (Fishbone Charts) 

* Five-Why, One-How 

Improve :

* Introduction to Design of Experiments 

* Single Factor Experiments 

* Brainstorming 

Control :

* Visual Control - 5-S 

* CHECK Process 

Tools for Success

* Leadership 

* Team Development 

* Leading Teams 

* Leading Change 

* Exercises and Quiz